June 15, 2007, Newsletter Issue #81: Sense of Hearing

Tip of the Week

A good waiter will have a good sense of hearing. Such includes being able to listen to all a guest has to say, but only making a note of what´s important to create the perfect host client relationship.
The server has to be able to multitask and to filter background noises at any time.

helmut schonwalder 12-14-2002

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