September 14, 2007, Newsletter Issue #93: Waiting = Selling
Tip of the Week
Waiting on tables equals working the table. I like the a la carte business. I look forward to the challenge to sell what I think the customer should have. Gladly do I volunteer to work groups without any preset or fix-priced dinner. It is my experience, that a party of twenty is easier to handle than five four-tops.
It is my job to build up a check, to make it a worthwhile night for myself and the house. I know such and start selling as they (the group of guests) get seated. I take their drink order right away and do not give in on an "I donīt drink!" answer but offer virgin cocktails, non alcoholic wines and alcohol-free beer or juices.
helmut schonwalder 12-14-2002
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