June 11, 2010, Newsletter Issue #128: Bored Waiting

Tip of the Week

In over 37 years I have never been bored, being at work was always very interesting.
If there are no guests for an hour or so, I use the time to learn about new wines, or chat with the chef about the latest menu additions provided there is no side-work to be done.

Don't forget very little goes as planned, customers arrive late, others too early. There is always something different happening every shift may it be with the clientele or the staff-members.

helmut schonwalder 12-14-2002

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