September 8, 2006, Newsletter Issue #43: Coffee
Tip of the Week
A common oversight I have noticed is the pouring of regular coffee for the guest who asks for caffeine-free-coffee. I have heard waiters say: "If she canīt drink coffee she shouldnīt order it!" Still, if a guest has a heart condition, but wants the smell of coffee without his heartbeat going up, he certainly deserves his "decaf". Other than the ones who for medical reason should not drink caffeine, are many older guests who have a problem sleeping after real coffee. What good is it, to serve the best available food to oneīs guest, if there is a bad after effect? I am not talking about gross neglect, like food poisoning. No! By no means! I am referring to a sleepless night, thanks to a waiterīs careless mix-up between regular and decaf coffee. The experience of a perfect meal will be overshadowed. The guest will be miserable instead of fresh and rested the day after the dinner. And most likely will he blame the place where he ate dinner for his unhappiness.
helmut schonwalder 12-14-2002
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