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Sales training is optional for waiters-waitresses. In most places it's up to the waitstaff to either be an order-taker or a sales-person.
Sales training happens every day as you approach the table, you the waiter decides if you want to sell or simply ask "May I take your order!"
I picked the side of the sales-person and have had nothing but fun with it.
helmut schonwalder 12-14-2002
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