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Some places do a monthly, others do a yearly and some restaurants do no written review of their employees.
As a waiter I get instant feedback, the smile of a child, the praise of a guest, the extra 10% of tip before the handshake and return customers asking for me that's how I know if I do my job right. If such is missing, I'm not doing my job right and I better take inventory of my skills and attitudes.
To review my ability to please and serve I do not have to wait for the pencil pushing company managment to find kind words to tell me when to shape up.
helmut schonwalder 12-15-2002
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